Industries & Sectors – Cloud for administration & public authorities · ISO 27001 & C5

Public sector: digitally sovereign

Specialist applications, citizen portals and administrative IT on a German cloud – with the C5 attestation procurement offices want to see. Digital sovereignty cannot be claimed, only evidenced.

centron Console · public administration
eu-de · Hallstadt Data Centre
Location
Hallstadt
Procurement
EVB-IT Cloud
Compliance
C5 / ISO
APP Specialist application · isolated VPC
● Active
PORT Citizen portal · Kubernetes scaled
● Reachable
ARC Archive · S3 Object Storage
● Growing
DOC Procurement documents · Trust Center
● Ready
Evidence exportedEVB-IT annexes · complete
  • Certified to the BSI standard – ISO 27001 based on IT-Grundschutz, issued by the BSI.
  • Hallstadt by default – our own data centre near Bamberg, within German jurisdiction.
  • Evidence for your procurement – certificates with scope, TOMs and DPA in the Trust Center.
  • Open standards, no lock-in – OpenStack and Kubernetes base, switching providers stays possible.
Why centron

What public administration must demand from the cloud

Public-sector IT bears a special responsibility – and needs evidence rather than promises.

C5 for the award

The unrestricted BSI C5:2020 Type 1 certificate addresses precisely the requirements set out in tenders for cloud services.

Sovereign by definition

A German company, German data centres, no access from third countries – digital sovereignty, no ifs or buts.

Availability of public services

Highly available clusters and contractual SLAs ensure that portals and specialist systems remain accessible.

Operating responsibly

Managed services with dedicated points of contact take the pressure off local authority IT teams with limited resources.

Use cases

Use cases in administration and public institutions

From the citizens’ office to the state agency: four fields in which administrations typically use the centron cloud.

Running specialist applications

Specialist applications from the citizens’ office to the building authority run on virtual machines or containerised. You keep sovereignty over the applications, centron provides the platform.

Citizen portals and online services

Application and service portals experience load peaks around deadlines and cut-off dates. With Kubernetes, resources can be expanded beforehand and reduced afterwards.

Archiving and data retention

Retention periods in the public sector span decades. S3 Object Storage grows with the holdings, independently of computing power.

Test and development environments

Separate environments for test, acceptance and production can be provisioned in minutes and switched off when not in use. On request, the managed server team takes over operations.

From local authority to specialist procedure

Administrative IT that passes the audit report

Citizen portals operate with high availability on managed clusters, whilst specialist systems run in isolated VPCs with a documented security architecture. AVVs, TOMs and audit certificates are available for audits – and dedicated contact persons are on hand to answer any queries from the audit team.

Made in GermanyCompanies · Data Centres · Support
Calculate costs using the price calculator
  • Suitable for procurement – C5 certificate & ISO 27001 (IT-Grundschutz)
  • Citizen Services – high availability with an SLA
  • Specialist procedures – isolated, documented environments
  • Exam party – Documents in the Trust Centre
Procurement & responsibility

EVB-IT Cloud and who is responsible for what

Since 2022, the EVB-IT Cloud has provided a dedicated contract type for the procurement of cloud services by the public sector. centron supplies the details with which the annexes can be completed: scope of services, availability, subcontractors and data return. For the emergency preparedness behind it, emergency management under BSI standard 200-4 describes the approach.

Who is responsible for what
LayerWith youWith centron
Specialist applicationsselection, configuration, data maintenance
Instance operating systemsconfiguration and patching, unless commissioned as a managed servicemanaged service on request
Platformvirtualisation, network, storage, monitoring, logging, backup
Data centreoperation, access, redundancy, emergency management
Datacontrollerprocessor under Art. 28 GDPR
Recommended modules

The right centron products

Customers typically implement this use case using these building blocks – which can be combined and expanded at any time.

Managed Services
Price
on request
Operated by experts
  • 24/7 monitoring
  • Update management
  • Personal contacts
Managed Server
Ab
53,12 € / Monat
Operation included
  • Set up by centron
  • Updates & Monitoring
  • Backups included
cProtect
Ab
0,03 € / Monat
Ransomware protection
  • 15-minute replication
  • Failover in seconds
  • Separate fire compartment
In a nutshell

Which cloud infrastructure is best suited to the public sector?

Cloud for the public sector: sovereign, C5-certified infrastructure from German providers – GDPR-compliant and suitable for public procurement. Managed Services form the cornerstone of the solution; the scope is tailored to your requirements and priced on an individual basis. This is supplemented, as required, by Managed Server and cProtect. The infrastructure is hosted in our own German data centres, which are certified to ISO 27001 on the basis of IT-Grundschutz and hold an unrestricted BSI C5:2020 Type 1 certificate. New accounts receive a €200 starting credit.

Packages and prices
Building blockPrice
Managed Serviceson request
Managed Serverfrom €53.12 per month
cProtectfrom €0.03 per month
Industries & sectors FAQ

Frequently asked questions

What does digital sovereignty mean in concrete terms with a cloud provider?

Four points can be verified: the location of processing, the law to which the provider and its parent company are subject, the certificates in place including their scope, and the ability to leave the provider again. Claims such as “sovereign cloud” or “Made in Germany” without evidence on one of these four points are unusable in a procurement procedure.

What distinguishes ISO 27001 based on IT-Grundschutz from a normal ISO 27001 certification?

With certification based on IT-Grundschutz, the information security management system is additionally audited against the building blocks of the IT-Grundschutz compendium, and the certificate is issued by the German Federal Office for Information Security. This matters for public administration because IT-Grundschutz is the same framework it uses to align its own information security.

Where is data stored with a German cloud provider?

With centron, by default in our own data centre in Hallstadt near Bamberg. Other locations are used only at your express request. The scope of the certification covers the Hallstadt, Nuremberg and Frankfurt am Main locations. With other providers, check whether a specific place is named or only a region such as “EU” or “Europe”.

Does centron meet the requirements of public tenders?

The key certifications are in place: an unrestricted BSI C5:2020 Type 1 certificate, certified to ISO 27001 on the basis of IT-Grundschutz German data centres, GDPR-compliant processing with no transfers to third countries, and contractual SLAs. Our team is on hand to provide direct support with specific tender documents.

Which documents do we receive for procurement?

The certificates with their stated scope, the BSI C5 attestation, the documentation of technical and organisational measures under Art. 32 GDPR and the data processing agreement under Art. 28 GDPR – all in the Trust Center. For the EVB-IT Cloud annexes we additionally supply details on scope of services, availability, subcontractors and data return.

Can we commission centron via the EVB-IT Cloud?

The EVB-IT Cloud is the contract type you use as a public contracting authority. centron supplies the details with which the annexes can be completed. Which procurement procedure is permissible for your project, and whether a framework agreement exists you can call off from, is for your procurement office to determine.

How can vendor lock-in be avoided in the cloud?

Through open standards and a contractual arrangement for data return. The centron platform builds on OpenStack, Kubernetes and S3-compatible interfaces. Data and configurations remain portable, and switching providers means migration effort rather than redevelopment. Also check whether proprietary add-on services are used that the next provider does not offer – that is the most common cause of later lock-in.

What happens to our data at the end of the cloud contract?

The EVB-IT Cloud expressly provides for the return of data at the end of the contract, including format, deadline and subsequent deletion at the provider. Specify these points in the service description, not only at termination. centron provides the data via the S3-compatible interface and documents the deletion.

Who is liable for what in processing under Art. 28 GDPR?

Your institution remains the controller within the meaning of the GDPR and decides on the purposes and means of processing. centron is the processor and processes the data exclusively on your instructions. Our responsibility covers the data centre, platform, network, storage, monitoring and platform backup; specialist applications, operating systems, processes and data remain yours. This boundary is recorded in the scope of our ISO 27001 certification.

How much does it cost to get started?

The starting prices are deliberately low: Managed Servers from €53.12 per month and cProtect from €0.03 per month. New accounts receive a €200 starting credit valid for 60 days – you can calculate your specific configuration transparently in the price calculator. For budgeting or the service description you receive a quote with firmly calculated line items.

Can this be implemented in a way that complies with the GDPR?

Yes. In the public sector, the GDPR alone is not sufficient – BSI compliance and evidence that meets public procurement regulations are usually also required. centron meets both requirements: full BSI C5:2020 Type 1 certification for ccloud³ / Managed Cloud, ISO 27001, ISO 9001 and ISO 14001, as well as IHK pre-qualification for public sector contracting authorities. All data is processed exclusively in Germany. Further details can be found in the Trust Centre.

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