Operating models – Managed or self-operated

Managed vs. Unmanaged Hosting

The difference lies not in the technology, but in who is responsible: who takes care of updates, monitoring and backups? This guide explains which model is suitable in which situation – and what each actually costs.

The core

Same hardware, different responsibilities

Technically speaking, both models offer the same infrastructure. The difference lies in who is responsible for running the service – and who is liable if something breaks down at night.

Unmanaged

They run it themselves

You are granted root access to a virtual or physical machine – everything else is up to you: the operating system, updates, security patches, monitoring, backups and recovery in the event of a failure.

  • Full control over every configuration
  • Best-value infrastructure pricing – from €3.12 per month
  • In-house expertise required – Linux/Windows administration
  • On-call duty required – including at night and at weekends
Managed

centron operates on your behalf

You use the server as if it were your own, without having to worry about the underlying infrastructure. centron takes care of the set-up, updates, security patches, monitoring and backups – with dedicated contact persons.

  • No administrative burden within your own team
  • 24/7 monitoring with proactive fault detection
  • Updates installed automatically
  • Backups included – Restoration by centron
Allocation of tasks

Who does what – a direct comparison

The key question to ask before making your choice: Which of these tasks are you willing and able to take on yourself on a long-term basis?

TaskUnmanagedManaged by centron
Provision of hardwarecentroncentron
Install the operating systemYoucentron
Basic configuration & curingYoucentron
Apply security patchesYoucentron
Monitoring & AlertsYoucentron, 24/7
Setting up and checking backupsYoucentron
Recovery in the event of a faultYoucentron
Applications and dataYouYou

Even with the managed model, your applications and data remain under your control – centron takes care of the infrastructure, not your business.

Costs

How much both models actually cost

The unmanaged option is cheaper in terms of infrastructure costs. However, a fair calculation also takes into account the working hours tied up internally.

The invoice that’s often missing

An unmanaged server costs from €3.12 per month with Centron. On top of this come the costs associated with patches, setting up monitoring, checking backups and troubleshooting – which, depending on the environment, can take several hours a month, plus on-call support.

Managed hosting shifts this workload to centron. Whether it’s worth it depends less on the price of the server than on how much an hour of administration costs your business – and how much a system outage would cost.

from €3.12 per monthInfrastructure · billed by the hour
Calculate both options
Hidden items

What’s included with the ‘Unmanaged’ option

  • Working hours for patches and maintenance windows
  • On-call service outside office hours
  • Monitoring tools and their maintenance
  • Building up expertise and arrangements for cover
  • Downtime when no one is available

At centron, monitoring, backups and 24/7 support are included in the managed service model – with no extra charge or different support tiers.

Decision-making guide

Which model is right for you?

'Unmanaged' is the right choice if …

  • You have your own in-house system administration team
  • full control over every configuration is required
  • They use Infrastructure-as-Code
  • The focus is on test and development environments

Managed is suitable if …

  • business-critical systems are running
  • there is no in-house IT department
  • Downtime directly impacts turnover
  • Proof of compliance is required

Combine the two

  • Manages production systems, test environments itself
  • You can switch at any time – without the need for migration
  • Managed services can be booked individually
  • Premium Full Management for the entire infrastructure

The different levels at centron

There are several stages between ‘doing everything yourself’ and ‘outsourcing everything’. You don’t have to commit to one option permanently – you can switch between the models without having to migrate your systems.

ccloud³ VMs Managed Server Premium Full Management
  • ccloud³ VM – Run it yourself, from €3.12 per month
  • Managed Services – outsourcing individual tasks
  • Managed Server – comprehensive server management provided by centron
  • Premium Full Managing – comprehensive infrastructure management
Frequently Asked Questions

Managed and unmanaged hosting

What is the difference between managed and unmanaged hosting?

Technically, you get the same infrastructure – the difference lies in who is responsible. With unmanaged hosting, you have root access and are responsible for the operating system, updates, security patches, monitoring and backups. With managed hosting, centron takes care of these tasks; your applications and data remain under your control.

How much does managed hosting cost compared to unmanaged hosting?

The infrastructure cost alone is lower with unmanaged hosting – ccloud³ VMs start at €3.12 per month. Managed hosting costs more, but shifts the workload involved in applying patches, monitoring and troubleshooting to the provider. Whether it’s worth it depends on how much an hour of administration time costs your business and how much a system outage would cost.

When is managed hosting a good option?

This is usually the case when business-critical systems are running, there is no in-house IT department, or system failures directly impact turnover. Compliance requirements are another reason to opt for managed hosting, as patch statuses and backups are verifiably documented.

Specifically, what tasks does centron handle as part of its managed hosting service?

Installation and basic configuration of the operating system, hardening, application of security patches, 24/7 monitoring with proactive fault detection, setting up and monitoring backups, and recovery in the event of a failure. You continue to manage your own applications and data.

Can I switch between models later on?

Yes. You can switch between ccloud³ VMs, Managed Services, Managed Servers and Premium Full Managing without having to migrate your systems. Many customers combine the two: managed production systems, and test and development environments managed in-house.

Is support included with managed hosting?

With centron, yes – 24/7 support from German-speaking experts with dedicated contact persons, at no extra cost and without tiered support packages. For comparison: Hetzner offers managed servers from EUR 34.00 per month with limited management and routes support through a ticket system; Azure charges for tiered support levels (as at August 2026).

What level of availability is guaranteed for managed servers?

According to the service level agreement, managed servers in the Worker or Power pool achieve a monthly availability of 99.5 per cent, whilst those in the High-Availability pool achieve 99.8 per cent. The details set out in the relevant service level agreement always take precedence.

Note: Information on competitors reflects the publicly available position as of August 2026 and does not claim to be exhaustive; features and prices may have changed since. Only the current information provided by the respective providers is authoritative. The trademarks mentioned are the property of their respective owners; there are no partnerships. centron prices: entry-level prices plus VAT; details can be found on the product and pricing pages.

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