centron Trust Center

Data security is a top priority at centron: Explore our Trust Center. Trust us. We prove it with reliability.

Illustration einer sicheren Cloud.

Trust Center: Your data security is our top priority.

Our security measures are clearly defined, consistently implemented, and designed to reliably protect your data across all systems and processes.

Alliance for Cyber Security

Our administrators handle all maintenance, updates, and security management for your server – taking data security seriously!

Trusted cloud

We are here for you around the clock. Our experts proactively monitor your server. When you book a Managed Server, monitoring is included for you. This means: We take care of SSL encryption, firewalls, virus and spam filters, as well as daily backups.

Certificates

We store your data exclusively in our highly secure centron data center in Hallstadt near Bamberg. Alternatively, you can also choose to store your data in our data center in Switzerland.

Our data centers

Our infrastructure includes five data centers: four in Germany and one in Switzerland. This strategic distribution ensures maximum security, efficiency, and regional compliance for your data.

Hallstadt
Nuremberg
Coburg
Frankfurt am Main
Zurich

Important documents & links

Here you will find relevant documents about our company’s security measures and the external standards, certifications, and regulatory requirements we follow.

Globus als Symbol für weltweit anerkannten ISO/IEC 27001-Zertifizierung.

ISO 27001

Our information security management systems (ISMS) meet the requirements of the ISO 27001 standard. They ensure structured protection against cyber risks.

Globus als Symbol für weltweit anerkannten ISO/IEC 9001-Zertifizierung.

ISO 9001

With this certification, centron demonstrates that its quality management system (QMS) complies with international standards. The focus is on stable and customer-friendly processes.

Globus als Symbol für weltweit anerkannten ISO/IEC 14001-Zertifizierung.

ISO 14001

This globally accepted standard shows how we systematically develop our environmental management.
The goal is to make sustainability objectives measurable.

Gesetzesbuch als Symbol für die AGB.

Genereal terms and conditions of business

Our general terms and conditions define the contractual terms of our services, including delivery, payment terms, and liability.

Sterne der Europa Flagge als Symbol für die englische Version der Technische und organisatorische Maßnahmen (TOM) nach Art. 32 DSGVO.

TOM EN

For international requirements, we also provide an English version of the TOMs, known as technical and organizational measures.

Vertrag Icon als Symbol für die Auftragsverarbeitung (AVV) gemäß Art. 28 DSGVO.

Data Processing Agreement (DPA)

The processing of your data is governed by our DPA in accordance with Art. 28 GDPR. It ensures transparent and traceable data processing at all times.

FAQ about data security at centron

Everything you need to know about centron.

ISO 9001 is an internationally recognized standard for quality management systems. At centron, this means that we apply strict requirements to the quality of our services and processes. It ensures that our customers can rely on consistent, high-quality services and that we continuously work to improve our internal workflows.

ISO 27001 is the leading international standard for information security management systems (ISMS). At centron, it ensures that we implement robust security measures to protect the confidentiality, integrity, and availability of your data. You can be confident that your sensitive information is in safe hands with us.

Your data is stored exclusively in our highly secure data center in Hallstadt near Bamberg. This data center meets all relevant security standards and is regularly maintained and updated.

Only authorized centron employees and you as the customer have access to your data. Our strict access controls ensure that your data remains protected at all times.

ISO 14001 certification demonstrates our commitment to environmental protection. centron implements measures to reduce environmental impact and increase energy efficiency. Our processes are designed to minimize negative environmental effects and promote sustainability.

We recommend using strong passwords and enabling two-factor authentication (2FA) for your accounts. Our security experts are also available to support you with any questions about data security.

 

When you book our Managed Server, 4 hours of phone and email support per month are included. Alternatively, you can create a ticket for our IT experts at account.centron.de/support/. Our support team is available to assist you at any time and will help you quickly and easily.